Compensation
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Terms & Conditions

AirLawyer provides legal services according to the following 'Terms & Conditions'
which are part of the Agreement between the Client and AirLawyer.

AirLawyer provides its legal services according to the following Terms and Conditions (hereinafter “T&C”), which must be agreed to by the Client for the Agreement between AirLawyer and the Client to take effect.

Definitions

1.1. "Agreement": the agreement between the Client and AirLawyer, which has entered into force after the Client has read and agreed to the T&C.

1.2. " AirLawyer": Petros Blesios, Lawyer - Attorney, Navarinou 22, 15122, Maroussi, Greece.

1.3. "Authorisation": the document, whereby the Client, subject to the terms and conditions therein, appoints AirLawyer as the Client’s attorney and representative against the airline.

1.4. "Claim": any claim against an airline for monetary compensation.

1.5. "Client": a person who has accepted these T&C.

1.6. "Compensation": the total amount of money to be paid by an airline on the basis of any Regulation, Convention or Law, as a result of an out of Court settlement or of a court order or action by another competent authority, arising from any actions of AirLawyer in relation to a claim.

1.7. "Check your Compensation": page of the website www.airlawyer.eu where any air passenger can check the possible amount of compensation. The possible amount is not legally binding and does not constitute an offer for an agreement.

1.8. “AirLawyer fee”: a fee for legal services, as it is more specifically set out in paragraph 5 of these Terms and Procedures titled "Payment and service fee".

General Terms

2.1. By clicking on the box "I have read and agree with the Terms and Conditions" the Client agrees with, fully accepts and obliges her/himself to act in accordance to these T&C.

2.2. The identification of the client with the aim of recreation of his statement about the acceptance of the T&C, as well as about entering the agreement is executed by checking the log files of the server of airlawyer.eu, saving the IP address of the Client, as well as other relevant non-personal data in accordance with our privacy policy.

Agreement

3.1. After filling up all fields on the page "Check your Compensation", reading and agreeing with the Conditions of use and sending the form to our system the Client makes a legally binding offer for a contract to AirLawyer. An Agreement shall exist only if AirLawyer accepts to pursue the Client’s Claim.

3.2. The Client warrants that the Claim has not been assigned to a third party and that no legal dispute is pending or is expected between the Client and the airline in the same matter. After signing the Authorisation, the Client agrees not to hire other parties to pursue the Claim, nor assign it to anyone other than AirLawyer. Any existing engagements or assignments, if any, must be cancelled before signing the Authorisation.

3.3. The Agreement terminates when:

3.3.1. the Compensation has been paid in full to AirLawyer by the airline and the agreed part of the Compensation has been transferred to the Client after the deduction of the applicable fee,

3.3.2. the Compensation has been paid in full to the Client by the airline and the Client has paid the applicable fee to AirLawyer, or

3.3.3. AirLawyer has established that the Claim should not be pursued after conducting an in-depth research of the case and has advised the Client that such Claim will not be pursued.

AirLawyer services

4.1. AirLawyer defends air passengers’ claims for compensation due to flight disruptions, baggage irregularities and personal injury or health risk, either by submitting an extrajudicial notice to the liable airline or, if the airline rejects the claim, by submitting an infringement report to the National Enforcing Body, or by issuing legal proceedings against the airline, always upon the Client’s prior approval.

4.2. The amount of the compensation calculated in the "Check your Compensation" page of ΑirLawyer.eu is not a legally binding offer for a contract. AirLawyer will thoroughly assess the passenger's case and will advise the passenger, if AirLawyer considers that the amount of compensation that the passenger is entitled to is different from the amount that was automatically calculated by AirLawyer's software system.

4.3. In order to pursue the Claim, AirLawyer needs the Client’s signed Authorisation, which she/he can send to AirLawyer via the web form, via email or using postal service.

Payment and service fee

5.1. AirLawyer only receives its fee, if the claimed compensation is paid. In the case of no compensation for the Client, she/he is not bound to pay for the services of AirLawyer.

5.2. The AirLawyer's fee forms as follows: A. In out-of-Court cases: 1. Euros 80, when the passenger receives compensation in Euros 250, 2. Euros 130, when the passenger receives compensation in Euros 400, and 3. Euros 190, when the passenger receives compensation in Euros 600. B. In cases with Court proceedings: 1. Euros 110, when the passenger receives compensation in Euros 250, 2. Euros 180, when the passenger receives compensation in Euros 400, and 3. Euros 270, when the passenger receives compensation in Euros 600. The above fees include any applicable V.A.T., so these fees are final. For any other compensation amounts or refunds, our fee amounts to 24.80% (any applicable V.A.T. included) of the total amount of the compensation paid by the airline to the passenger either in an out of Court settlement or following legal proceedings. In cases of Business Clients, different fees may apply according to any custom agreement.

5.3. In the case of a court judgment awarding to the Client part of the claimed compensation, AirLawyer’s fee is calculated based on the amount awarded by the Court.

5.4. According to the Client’s Authorisation, AirLawyer has the right to deduct the agreed fee of 20% (plus V.A.T. 24% on the fee) from the whole amount of the compensation, before transferring it to the Client.

5.5. After receiving the compensation from the airline, AirLawyer shall transfer the compensation to the Client without delay.

5.6. AirLawyer shall make a bank transfer in the most inexpensive way for the Client. If the Client has an account in the Single Euro Payments Area (SEPA), all payments will be sent to that account.

5.7. If the Compensation is paid directly to the Client, the Client shall transfer the service fee to the AirLawyer without delay. If the Client receives any direct payments or any other compensation from the airline after entering into the Agreement, the Client shall be obliged to advise AirLawyer without delay.

Rights and obligations of the Client

6.1. The Client has the right to track the status of her/his claim in AirLawyer website or by submitting a relevant enquiry via e-mail.

6.2. The Client shall provide all requested information to AirLawyer for the successful pursuit of the claim for compensation. The Client shall inform AirLawyer immediately, if the airline contacts her/him directly or sends her/him any voucher as compensation.

6.3. The Client shall advise Airlawyer of any personal attempt of the Client to reach an agreement with the airline or of any assignment of the Client’s case to any other third party. Failure by the Client to advise accordingly will result to Airlawyer’s right to receive its service fee, if compensation is paid to the Client.

Rights and obligations of AirLawyer

7.1. AirLawyer has the right to not undertake or withdraw from claiming the Client’s compensation, provided that Airlawyer justifies such decision to the Client.

7.2. AirLawyer reserves the right to amend these T&C at any time upon appropriate notification to the Client.

Client’s right of revocation

The Client has the right to revoke her/his Authorisation, if AirLawyer has not yet submitted the claim to the airline.

Court Jurisdiction and Applicable Law

The Greek Courts shall have international jurisdiction to hear any disputes arising from the Agreement and the laws of Greece shall apply thereto.

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