Baggage delay

According to Montreal Convention you can claim any damage caused by the delay of your baggage as long as there is evidence that this delay forced you to pay for the replacement of any items carried in your baggage. Additionally, if the delay of the baggage and the items within it resulted in your suffering of any kind you can claim moral damage as well.

The maximum overall claim is 1,131 SDR – around €1,362. Special Drawing Rights (SDR) is the currency created by the International Monetary Fund. On August 1, 2018, the exchange rate was:

1 EUR = 0,83 SDR

1 USD = 0,71 SDR

You can follow the exchange rate here.

• When you discover that your baggage is missing, report it immediately to the lost luggage desk of your operating carrier and make sure you fill a Property Irregularity Report (PIR). Keep a copy and note your PIR reference number in order to track the status of your baggage
• If you paid to replace missing items contained in your delayed baggage, keep all related receipts in order to use them for claiming your financial damage.
• Attention! Once the baggage is delivered to you, you have 21 days to file a claim against the airline. You can submit your claim either online or via email. Try to make a full list of all the items contained in the baggage and attach all relevant receipts of the new items you had to buy, including invoices, bank or credit card statements.

Based on Montreal Convention you can claim your compensation for baggage delay within a period of 2 years reckoned from the date of arrival at your destination.

You may read the original text of Montreal Convention here.